Frequently Asked Questions

We currently ship across Canada and the US

We offer FREE shipping on orders over $80

For orders under $80 our shipping rates are as follows:

Canada:
BC Flat Rate: $3.50
All other provinces: $5

United States:
Starting at $7.90

Order processing times are up to 3 business days and delivery is between 2-5 business days within Canada.

Expect shipping delays during peak times and promotional periods

Once your order has shipped you will receive an email with a tracking number.

First check to see if your package has been delivered to another unit or neighbour. Follow up with the carrier as found on your tracking number first before escalating it to our customer service team.

Save 10% when you purchase any two of our 12 packs or save 15% on our 24 packs.

Subscribe and save for 20% off all recurring orders.

Take a Bzzz Bomb any time for overall energy & gut health! Take a gel 30 mins before exercise and in 45 minute intervals for those extra long sessions.

All our flavours are caffeine free with the exception of our cherry flavour which is naturally caffeinated with organic guarana.

Yes all our products are gluten-free.

No. We only use 100% natural ingredients with zero preservatives.

Great question! Proudly sourced from local, organic and pesticide free farm zones. Supporting local farmers.

So glad you asked.. We proudly offer one of the cleanest & healthiest gels on the market. Using Raw & organic ingredients with no fillers or preservatives. Our ingredients are carefully selected and sourced to be dense in nutrients and trace minerals.

Solar-dehydrated sea salt contains alot of health benefits and is processed naturally by sun and wind. It's a renewable source and has a broad range of minerals.

We stand by our awesome product and we know you'll love it too... but in case you aren't happy with our energy gels.....

We offer a 30 day happiness guarantee. If you aren't satisfied with our products we offer a 1 time return and refund.

Please note that you are responsible for all shipping costs associated with returning the product.

Please contact us immediately and have on hand your order number and images of the damaged product.

Our gels are best used when warmed slightly in your hands, especially if you are using it in colder temps.
Crystallization is also normal. Should the gel be fully stuck please contact us and we'd be happy to help you further.

We recommend sharing the love and giving our gels to your friends and fam if you've got too much. If you'd like to return your order it must be sealed unopened and undamaged in order for us to restock it.
Please note there is a 20% restocking fee and you are responsible for paying the shipping costs.

Get your bzzz on everyday all day and save 20% when you subscribe to any of our products.

Select your flavour(s), size, frequency and get ready to receive Bzzz Bombs delivered to your door.

There is a 2 order cycle minimum on all subscription orders, once those two cycles have been completed you have the option to cancel.

You can also skip, pause, or swap flavours at anytime.

No problem! Simply find your subscription by logging into the customer portal and you can select the next date of delivery, please note the date cannot be changed once the order has gone through.

Yes you can set your subscription to 30, 60, or 90 days

The customer portal can be accessed here
Or you can log into your account in the top right corner of the site.

Reach out to our customer service team and we will be happy to help you swap out a flavour or add to your subscription!